Understand how the Azure Support Plans work

Available to all Microsoft Azure bills, this is the handiest unfastened plan and does not have any energetic assist from Azure, the user has get right of entry to to community boards, self-assist documentation, and so on, and might improve as many guide tickets as required.

Developer: Best suggested for trial and non-manufacturing environments, This plan has active aid from Azure within the form of get admission to to support engineers via email in the course of widespread Business hours. azure support plans The response time from Microsoft for this plan is within eight hours.

Standard: Best counseled for manufacturing workload environments, this plan is an upgrade of the developer plan and gives aid in the form of 24×7 get admission to to aid engineers through electronic mail and speak to. The response time from Microsoft for this plan is within one hour.

Professional Direct: Absolutely vital for commercial enterprise-essential environments, this plan additionally gives 24/7 technical help with one-hour reaction time but also includes operational support, schooling, and proactive steering from a ProDirect shipping supervisor.

If you have an business enterprise settlement with Microsoft, you can purchase any of those plans besides the Developer plan and the invoice will be integrated inside the corporation settlement.

Check out: Microsoft Azure presents governance functions and services with a purpose to enforce coverage-based totally control for all Azure services to be had on-cloud and on-premise. In this blog submit, we’ll cowl Topic three.4 Microsoft Azure Governance which incorporates Azure Blueprints & Azure Policy.

Alternative Support Channels

Apart from the official help affords by using Microsoft, right here are a few other locations that you could ask for help or search for your queries.

Microsoft Developer Network (MSDN) Azure Forums

Stack Overflow

Server Fault

Microsoft Azure standard comments

Out of these kinds of, Stack Overflow is the most advocated choice as it’s far a discussion board created by developers, for developers.

Knowledge Center

A searchable database that contains support questions and solutions from a community of Azure experts, developers, clients, and users.

Microsoft Azure is a comprehensive series of cloud-based totally services and capabilities, ranging from Infrastructure as a Service virtual machines to Software as a Service offerings, which includes Office 365. Using Azure subscriptions, groups can choose which Azure services and features they want to deploy in the cloud. Prior to deployment to Azure, it’s far important to recognise how Microsoft payments for Azure services as well as what degrees of help are furnished.